{"id":577,"date":"2022-04-23T16:26:42","date_gmt":"2022-04-23T16:26:42","guid":{"rendered":"https:\/\/bandittracker.com\/?p=577"},"modified":"2022-04-26T17:54:10","modified_gmt":"2022-04-26T17:54:10","slug":"facebook-business-page-send-messages","status":"publish","type":"post","link":"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/","title":{"rendered":"Can A Facebook Business Page Send Private Messages? (Our Tips)"},"content":{"rendered":"\n<p>Your Facebook business page can only send private messages to users who have messaged or commented on the page.<\/p>\n\n\n\n<p>However, there are ways to encourage users to initiate contact so that your business page. We\u2019ll give you the best tips in this article. We\u2019ll also solve some problems that crop up with messaging from business pages.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_64 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6610f5be552b2\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6610f5be552b2\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#Can_A_Facebook_Business_Page_Send_A_Private_Message\" title=\"Can A Facebook Business Page Send A Private Message?\">Can A Facebook Business Page Send A Private Message?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#How_To_Reply_To_Messages_To_Your_Business_Page\" title=\"How To Reply To Messages To Your Business Page\">How To Reply To Messages To Your Business Page<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#How_To_Ensure_Users_Can_Message_Your_Business_Page\" title=\"How To Ensure Users Can Message Your Business Page\">How To Ensure Users Can Message Your Business Page<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#How_To_Increase_The_Number_Of_Users_Your_Page_Can_Message\" title=\"How To Increase The Number Of Users Your Page Can Message\">How To Increase The Number Of Users Your Page Can Message<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#Why_Cant_I_Send_Messages_From_My_Business_Page\" title=\"Why Can\u2019t I Send Messages From My Business Page?\">Why Can\u2019t I Send Messages From My Business Page?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#Alternatives_To_Sending_Messages\" title=\"Alternatives To Sending Messages\">Alternatives To Sending Messages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#Can_A_Business_Page_Send_Messages_To_Another_Business_Page\" title=\"Can A Business Page Send Messages To Another Business Page?\">Can A Business Page Send Messages To Another Business Page?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/#More_About_Pages\" title=\"More About Pages\">More About Pages<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_A_Facebook_Business_Page_Send_A_Private_Message\"><\/span>Can A Facebook Business Page Send A Private Message?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Business pages cannot initiate messages to Facebook users. However, they can reply to messages sent by users to the page&#8217;s inbox.<\/strong><\/p>\n\n\n\n<p><strong>A business page can also send a private message to a user who has commented on the page.<\/strong><\/p>\n\n\n\n<p><strong>Only an admin, editor, or moderator can send messages from the page.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_To_Reply_To_Messages_To_Your_Business_Page\"><\/span>How To Reply To Messages To Your Business Page<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Facebook keeps changing how to access messages. The latest change is the new \u201cMeta Business Suite\u201d section.<\/p>\n\n\n\n<p>Using your browser to manage the page, the Inbox is in this Meta section at the top of the left pane. This is shown in the picture below.<\/p>\n\n\n\n<p><strong>Click on the \u201cinbox\u201d item in the Meta Business Suite to access the messages to the page.<\/strong><\/p>\n\n\n\n<p>You can reply to any private messages from a Facebook user from the inbox.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/rugbydome.com\/wp-content\/uploads\/2022\/04\/business_page_inbox.jpg\" alt=\"\" class=\"wp-image-3768\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">How To Send Private Messages Via Comments On A Page<\/h3>\n\n\n\n<p>Users can interact with posts on your business page with likes and comments.<\/p>\n\n\n\n<p>If a user simply likes a post, you don\u2019t get the option to interact back.<\/p>\n\n\n\n<p>However, if a user comments on your page, you have the option to send them a private message.<\/p>\n\n\n\n<p>A \u201cSend Message\u201d link appears beneath the comment. It is to the right of the like\/reply\/hide options as shown in the picture below.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/rugbydome.com\/wp-content\/uploads\/2022\/04\/business_page_reply_to_comment.jpg\" alt=\"\" class=\"wp-image-3769\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_To_Ensure_Users_Can_Message_Your_Business_Page\"><\/span>How To Ensure Users Can Message Your Business Page<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You should make sure that you have allowed users to send private messages to your page.<\/p>\n\n\n\n<p>When enabled, visitors to the page will see a \u201cContact Us\u201d button at the top.<\/p>\n\n\n\n<p>To check or enable the messaging option, follow these steps:<\/p>\n\n\n\n<ol type=\"1\"><li>Click on the Settings cog in the left pane of your business page.<\/li><li>Click on the \u201cMessages\u201d section on the Page Settings page.<\/li><li>Check whether the option is enabled<\/li><\/ol>\n\n\n\n<p>You can enable the option by ticking the checkbox, as shown in this picture:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/rugbydome.com\/wp-content\/uploads\/2022\/04\/business_page_message_options.jpg\" alt=\"\" class=\"wp-image-3771\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_To_Increase_The_Number_Of_Users_Your_Page_Can_Message\"><\/span>How To Increase The Number Of Users Your Page Can Message<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are several tactics that will increase the number of users your business page can message.<\/p>\n\n\n\n<p>Here are our two best tips. The first is free and the second is a paid option.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Encourage comments by ending your post with a question<\/h3>\n\n\n\n<p>If a user simply likes your post, you don\u2019t get the option to send them a private message.<\/p>\n\n\n\n<p>The goal here is to entice users to comment on the page.<\/p>\n\n\n\n<p>One of the best ways is to finish your post with a provocative question that encourages comments. Of course, there\u2019s no need to do this with every post.<\/p>\n\n\n\n<p>You can create occasional posts that are tailored to provoke a reaction from readers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use news feed ads<\/h3>\n\n\n\n<p>When users see ads in their news feed, the ad contains a \u201csend message\u201d button. This lets them send private messages to your business page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Cant_I_Send_Messages_From_My_Business_Page\"><\/span>Why Can\u2019t I Send Messages From My Business Page?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We mentioned already that you can only send messages to users who have interacted with your page through comments or messages.<\/p>\n\n\n\n<p>But what if you still can\u2019t send messages to these users?<\/p>\n\n\n\n<p>You should check your status on the page. You must be either an admin, an editor, or a moderator to be able to reply to messages to the page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Alternatives_To_Sending_Messages\"><\/span>Alternatives To Sending Messages<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You may be frustrated by having to wait for Facebook users to interact with your page before you can send them messages.<\/p>\n\n\n\n<p>However, there are several alternative approaches to reaching a wider audience. One is free and the other is paid.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Post to the page timeline<\/h3>\n\n\n\n<p>The free option is to post frequently and strategically to the page timeline.<\/p>\n\n\n\n<p>Facebook tries to match posts to users based on interest. They notify users of relevant posts.<\/p>\n\n\n\n<p>The strategy is to create posts that target different segments of the audience you are trying to reach.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Boost your post (paid)<\/h3>\n\n\n\n<p>If you\u2019re not getting the desired results with your post strategy, you have a paid option.<\/p>\n\n\n\n<p>You can pay to increase the reach of a particular post. In other words, this boots the number of notifications that Facebook will send.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_A_Business_Page_Send_Messages_To_Another_Business_Page\"><\/span>Can A Business Page Send Messages To Another Business Page?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Facebook doesn\u2019t allow business pages to send messages to other pages.<\/p>\n\n\n\n<p>If you think about it, you\u2019ll probably feel grateful! It would simply devolve into endless spam to your own page.<\/p>\n\n\n\n<p>However, you can always post on the timeline of the page to catch their attention.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"More_About_Pages\"><\/span>More About Pages<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Check out these articles on Facebook business pages:<\/p>\n\n\n\n<ul><li><a href=\"https:\/\/bandittracker.com\/join-a-group-with-a-facebook-business-page\/\" data-type=\"post\" data-id=\"342\">can your business page join a Facebook group?<\/a><\/li><li><a href=\"https:\/\/bandittracker.com\/can-my-friends-see-my-facebook-business-page\/\" data-type=\"post\" data-id=\"572\">can your friends see your Facebook business page?<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Your Facebook business page can only send private messages to users who have messaged or commented on the page. However, there are ways to encourage users to initiate contact so that your business page. We\u2019ll give you the best tips in this article. We\u2019ll also solve some problems that crop up with messaging from business &#8230; <a title=\"Can A Facebook Business Page Send Private Messages? (Our Tips)\" class=\"read-more\" href=\"https:\/\/bandittracker.com\/facebook-business-page-send-messages\/\" aria-label=\"More on Can A Facebook Business Page Send Private Messages? (Our Tips)\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[12],"tags":[],"_links":{"self":[{"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/posts\/577"}],"collection":[{"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/comments?post=577"}],"version-history":[{"count":2,"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/posts\/577\/revisions"}],"predecessor-version":[{"id":579,"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/posts\/577\/revisions\/579"}],"wp:attachment":[{"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/media?parent=577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/categories?post=577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bandittracker.com\/wp-json\/wp\/v2\/tags?post=577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}